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changes.mady.by.user Oxana Alexeenko (Teamlead)

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SLA-2 ENTERPRISE

Неограниченное количество тикетов,

все продукты

поддержка всех продуктов

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PRODUCTS

Technical support for all of the Atlassian tools, third-party add-ons and integration with external systems 

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RESPONSE TIME, CHANNELS

2 hours (business days)

HelpDesk customer portal

Remote connection (Team Viewer/RDP/GotoMeeting)


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WHAT DO WE DO

Unlimited support tickets from 3 named contacts

Remote connection at business-critical tickets 

Software updates and add-ons installing under tickets

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Новости

Youtube

Сервисы


Teamlead

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