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changes.mady.by.user Oxana Alexeenko (Teamlead)

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changes.mady.by.user Oxana Alexeenko (Teamlead)

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Продукты

Функциональные консультации по всем продуктам Atlassian

PRODUCTS

Technical support for all of the Atlassian tools

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RESPONSE TIME, CHANNELS 

8 hours (business days)

HelpDesk customer portal


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WHAT DO WE DO

Consulting on all type of incidents - from system failure to add-on adjusting.

Consulting on products and add-ons functionality

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PRODUCTS

Technical support for all of the Atlassian tools, third-party add-ons and integration with external systems 

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RESPONSE TIME, CHANNELS

2 hours (business days)

HelpDesk customer portal

Remote connection (Team Viewer/RDP/GotoMeeting)


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WHAT DO WE DO

Unlimited support tickets from 3 named contacts

Remote connection at business-critical tickets 

Software updates and add-ons installing under tickets

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PRODUCTS

Technical support for all of the Atlassian tools, third-party add-ons and integration with external systems 

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RESPONSE TIME, CHANNELS

2 hours (business days)

HelpDesk customer portal

Remote connection (Team Viewer/RDP/GotoMeeting)


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WHAT DO WE DO

Consulting on products and technical support

Remote connection at business-critical tickets 

Implementation, adjusting and custom development

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PRODUCTS

Technical support for all of the Atlassian tools, third-party add-ons and integration with external systems 

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RESPONSE TIME, CHANNELS

1 hour (business days)

HelpDesk customer portal

Remote connection (Team Viewer/RDP/GotoMeeting)

Phone/Skype

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WHAT DO WE DO

Consulting on products and technical support

Remote connection at business-critical tickets

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Новости

Youtube

Сервисы


Teamlead

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