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JIRA Service Desk is the most collaborative service management solution on the market that IT and service teams actually like to use.

JIRA Service Desk is recognized as a leader in service desk software by G2Crowd, ahead of legacy vendors like BMC and ServiceNow.

 

 

A beautifully simple service desk



User-friendly experience

Give customers an intuitive interface to submit tickets to IT teams with clear, simple options.

 


Real time performance

Increase visibility for JIRA teams instantly with real time reporting and clear priorities.

 


Service level agreements

Keep SLA at your forefront with support, automated request management and customisable queues.

Make asking for help easy

Our self-service portal makes it easy to request help, search knowledge bases and track progress on issues.

Get work done, smarter

Automation, SLAs, smart search, workflows, and more. Everything to make your IT teams more productive.

Pr-icing on the cake

Only pay for agents you need; customers are always free. Get started for as low as $10 a month for up to 3 agents. 


Pricing

New license and renewal
88
Agents

94386010673076037650

99
New license - Server
943860106730760376999999999999950
99
New license - Our hosting*
943860106730760376999999999999950
99
Renewal license
9438601067307603769999999999950
1-3$10$60$10
 4-5 $1,500$1,680$825
6-10 $3,000$3,180$1,650
11-15 $4,500$5,680$2,475
16-25 $6,500$6,800$3,575
26-50 $12,000$13,400$6,600
51-100 $20,000$23,000$11,000
101-250 $32,000$35,600$17,600
250+ $45,000call$24,750
  • price for hosting for 12 months including license 
  • Agent is a JIRA Service Desk user, who has the permission to use ServiceDesk interface: queue management, reporting, and configurating plugin.

 

 

Upgrade license 
88
Agents

94386010673076037650

5 agents

10 agents15 agents25 agents50 agents100 agents250 agents250+ agents
From
3 agents to
$1,500$3,000$4,500$6,500$12,000$20,000$32,000$45,000
From
5 agents to
 $2,250$3,750$5,750$11,250$19,250$31,250$44,250
From
10 agents to
  $3,000$5,000$10,500$18,500$30,500$43,500
From 15 agents to   $4,250$9,750$17,750$29,750$42,750
From 25 agents to    $8,750$16,750$28,750$41,750
From
50 agents to
     $14,000$26,000$39,000
From
100 agents to
      

$22,000

$35,000

From
250 agents to
      

 

$29,000

 

Sweet home for instance

Reliable access to your application in the cloud with our support experts.


Technical Support

Emergency assistance and best practices to solve any problem with Atlassian products

 

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