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JIRA Service Desk is the most collaborative service management solution on the market that IT and service teams actually like to use.

JIRA Service Desk is recognized as a leader in service desk software by G2Crowd, ahead of legacy vendors like BMC and ServiceNow.

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A beautifully simple service desk


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User-friendly experience

Give customers an intuitive interface to submit tickets to IT teams with clear, simple options.

 

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Real time performance

Increase visibility for JIRA teams instantly with real time reporting and clear priorities.

 

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Service level agreements

Keep SLA at your forefront with support, automated request management and customisable queues.

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Make asking for help easy

Our self-service portal makes it easy to request help, search knowledge bases and track progress on issues.

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Get work done, smarter

Automation, SLAs, smart search, workflows, and more. Everything to make your IT teams more productive.

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Pr-icing on the cake

Only pay for agents you need; customers are always free. Get started for as low as $10 a month for up to 3 agents. 


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Pricing

New license and renewal
88
Agents

94386010673076037650

99
New license - Server
943860106730760376999999999999950
99
New license - Our hosting*
943860106730760376999999999999950
99
Renewal license
9438601067307603769999999999950
1-3$10$60$10
 4-5 $1,500$1,680$825
6-10 $3,000$3,180$1,650
11-15 $4,500$5,680$2,475
16-25 $6,500$6,800$3,575
26-50 $12,000$13,400$6,600
51-100 $20,000$23,000$11,000
101-250 $32,000$35,600$17,600
250+ $45,000call$24,750
  • price for hosting for 12 months including license 
  • Agent is a JIRA Service Desk user, who has the permission to use ServiceDesk interface: queue management, reporting, and configurating plugin.

 

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Upgrade license 
88
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5 agents

10 agents15 agents25 agents50 agents100 agents250 agents250+ agents
From
3 agents to
$1,500$3,000$4,500$6,500$12,000$20,000$32,000$45,000
From
5 agents to
 $2,250$3,750$5,750$11,250$19,250$31,250$44,250
From
10 agents to
  $3,000$5,000$10,500$18,500$30,500$43,500
From 15 agents to   $4,250$9,750$17,750$29,750$42,750
From 25 agents to    $8,750$16,750$28,750$41,750
From
50 agents to
     $14,000$26,000$39,000
From
100 agents to
      

$22,000

$35,000

From
250 agents to
      

 

$29,000

 

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Sweet home for instance

Reliable access to your application in the cloud with our support experts.

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Technical Support

Emergency assistance and best practices to solve any problem with Atlassian products

 

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